Intercom
About Intercom
Intercom brings messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
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product
Frequently Asked Questions
If you have any questions related, reach out to us at team@livedocs.com
How do I connect Intercom to Livedocs?
Head over to data sources tab in your workspace dashboard, find the Intercom integration and click the "Link Account" button.
What pre-built metrics are available for Intercom?
Some pre-built metrics for Intercom are: Active Users. You can also build custom metrics using our built-in AI tools.
What if I don't find Intercom metrics I'm looking for?
Each Livedocs data source comes with a set of pre-built metrics to get your up and running. If you can't find a metric you're looking for, you can build a custom metric using our built-in AI tools. Livedocs is in beta. We're here to help your build and debug your custom metrics, join our Slack community and ping us for help.
Is Intercom available on the basic plan?
Yes, all Livedocs data sources are available in all our plans. Take a look at our pricing page for more information.
Is my historical data available when I connect?
Yes, historical data is available if you chose to sync it. However, any metrics calculated from your data will be available from the day you connect them.
How often is my data refreshed?
Your data is typically updated every hour. However, we offer intervals as short as 15 minutes for more frequent updates for larger customers, schedule a demo to learn more.
What kind of reports can I build with Intercom?
You can build custom reports for your unique data needs, combining different types of visualizations, text, graphs, and more. For more inspiration, have a look at our templates page
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